Building operations in Poland · Responsibility through to handoverDeutschPolskiEnglish
KPAKULINSKI POLAND ADVISORYInterim Country Lead · Poland
Anonymized Project Context · Logistics

Logistics site in Poland: preparing the investment decision

How an international forwarding company with several thousand employees can plan a logistics site in Poland by assessing location, operating model, key roles and ramp-up together.

Initial situation

The context concerns an internationally active freight forwarding company with several thousand employees. In the case of a potential expansion in Poland, it is not enough to select just a property or a known logistics corridor. Network function, customer structure, traffic routes, shift model, operational management, systems, and personnel availability must all contribute to the same target vision.

The central management question is therefore: What function should the Polish site take on in the European network—and what prerequisites must be demonstrably met before committing to the location?

Logistics site in Poland: the critical decision areas

Field Guiding question Minimum proof before the GO
Network function Transshipment, contract logistics, dispatch, back office, or combination? Clear scope of services and volume framework
Location corridor Which customer, supplier, and traffic axes are decisive? Shortlist with real travel times and area options
Personnel Which shift, language, dispatch, and management profiles are required? Role-based labor market test
Technology and systems Which TMS, WMS, scanner, customs, and data interfaces are critical? Interface and responsibility matrix
Leadership Who decides during setup and who takes over permanently? Mandate, scorecard, and handover plan
ramp-up How are customers, volumes, and shifts controlled and transferred? Milestones, acceptance criteria, and fallback option

Why property and recruiting must be checked in parallel

A favorable location is not a reliable site if the necessary shift managers, dispatchers, process owners, or technical roles are not available there. Conversely, a large talent market is not automatically suitable if customer axes, permits, operating costs, or spaces do not fit.

A reliable assessment therefore compares several corridors with identical assumptions: required roles, shift times, language profiles, commuting radius, type of space, volume, start date, and scaling reserve. Only a shared perspective prevents each functional area from applying its own location logic.

A sensible assessment and development path

  1. Define target operating model: Define network function, customers, volume, and service promise.
  2. Test location and talent corridors: use the same role and operational assumptions for each region.
  3. synchronize operating model: Review the entity, employer role, contracts, systems and management together.
  4. prioritize key roles: clarify local setup management, operations, HR/recruiting, and system responsibility early.
  5. plan pilot: transfer first customers or volumes with measurable acceptance criteria.
  6. prepare handover: handover processes, partners, metrics, and decision rights to permanent management.

The site is only ready for decisions when network, space, personnel, and leadership tell the same story.

What documents a decision-making body needs

  • a one-page target operating model with function, scope, time horizon, and boundaries;
  • a comparable shortlist of site corridors;
  • Role and shift plan with salary ranges and staffing risks;
  • Full setup and ramp-up costs instead of just rent and gross wages;
  • Risk and decision register with clear responsibilities;
  • 90-day plan for pilot, ramp-up, and handover.

What is transferable to other logistics projects

What is transferable is not a single city decision, but the sequence: first network function and service promise, then corridors, roles, and operating model, followed by space and implementation. This way, a NO-GO or modified layout remains possible before long-term commitments arise.

Guide to the logistics site in Poland Deep dives into site, personnel, systems, and 90-day ramp-up. The free readiness check shows which decision areas in your own project are still open.

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